| Language English | Locality Marathahalli |
SYSTEMS DOMAIN
Language is often a barrier in the global work-force today. All Multinational Companies deal with their clients in English. Not only Multinational Companies but also Business Process will be done in English. We often struggle to express our ideas comfortably in English. We struggle through interviews getting rejected only because we could not express what we really wanted to say.
SYSTEMS DOMAIN provide different levels of Spoken English courses.
1)Conversational /Spoken English language –
·Basic Level-1
Grammar for level 1 spoken English
Reading, comprehension, writing, listening
Dealing with mother tongue influence
Correction of pronunciation errors
Practice of English language for real situations
Basics of Resume writing & Interview skills
·Level-2
Grammar for level 2 spoken English
Reading, comprehension, writing, listening
Dealing with mother tongue influence
Basics of accent neutralization
Resume writing
Interview skills with mock sessions
Basics of telephonic etiquettes
2)Voice & Accent
·Dealing with mother tongue influence (MTI)
·Neutralization of the accent
·Understanding of phonetics
·Understanding of the U.K. & U.S. accent
·Culture
3)Call Center Training
·Understanding of BPO
·Customer service (telephonicetiquette/handling calls, mock calls, types of clients)
·Culture
·Voice & Accent
·Interview techniques/skills for call center
4)Personality Enhancement/Development & Soft skills
·Email etiquette
·Telephone etiquette
·Personal Grooming & dining etiquette
·Importance of Body language/Kinesics
·Presentation skills & Public speaking
·Interview skills
Contact : Bhavana @ 9844513658
SYSTEMS DOMAIN
# 2, 3RD floor, Balaji (N.P.R) complex,
Varthur main road, Marathahalli,
Bangalore – 560037