Microsoft Dynamics CRM Training in Bangalore

KBS Training Institute is an Indian initiative based in Bangalore; our training institute provide training services on Microsoft Dynamics AX / CRM /NAV products which includes both Technical and Functional Modules and also several technologies which has high market demand and value. We provide courses on a "Talent Sharing" basis at a very competitive price never before in the Indian market.
Our aim is to provide the best knowledge and our trainers are Microsoft Certified Professionals who will be training our trainee's in order to produce Excellent MSD valued Professionals. Our trainees will have an opportunity of working on a Live projects and will be certified by Microsoft based on their performance.
Our Features
Professional Courses
Video & Audio Courses
Expert Professors
Trusted Certifications
Learn Online
Communicate With People
About The Course
The major topics we cover under this Microsoft Dynamics CRM course Syllabus Introduction, Implementing and Managing Marketing Campaigns, Analysis, Reporting and Goals, Sales Management in Microsoft Dynamics, Working with the Product Catalog, Sales Order Processing, Analysis, Reporting and Goals, Service Management in Microsoft Dynamics, Working with Cases and Contracts, Using the Knowledge Base, Working with Teams and Queues, Analysis, Reporting and Goals. Every topic will be covered in mostly practical way with examples.
Microsoft Dynamics CRM Training Syllabus in Bangalore
Introduction
Implementing and Managing Marketing Campaigns
Analysis, Reporting and Goals
Sales Management in Microsoft Dynamics
Working with the Product Catalog
Sales Order Processing
Analysis, Reporting and Goals
Service Management in Microsoft Dynamics
Working with Cases and Contracts
Using the Knowledge Base
Working with Teams and Queues
Analysis, Reporting and Goals
Service Scheduling in Microsoft Dynamics
Introduction
Advanced Topics
Understanding the Service Activity Scheduling Engine
Resources, Services and Selection Rules
Incorporating Customer Preferences
Resource and Service Capacity Requirements
Understanding Sites and Same-Site Requirements
Microsoft Dynamics Customization and Configuration
Configuring Users and Teams
Customizing Microsoft Dynamics CRM Overview
Customizing Fields
Customizing Entities
Customizing Relationships and Mappings
Customizing Forms, Views and Charts
Configuring Field Security
Configuring Auditing
Configuring Solutions