NMIMS JULY 2019 CUSTOMIZED ASSIGNMENTS Suggest 3 ideas for

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Performance Management System

1. You have joined as HR Manager at Oberoi Mall. Design a self-appraisal form for sales executives using the Graphic Rating Scale method. You may consider a 3 point scale or a 5 point scale. Your self appraisal form should include a minimum of 5 statements for the sales executive to complete the self appraisal form. (10 Marks)

2. Akash Kumar is a successful Team Leader at Surya Solar Industries since the past 5 years. He has a team of 20 employees across India and the profitability of his team has been a consistent year-on-year increase of around 10%. The organization is on an aggressive growth path and the new Department Head Ajay Arora has been pushing team members to enhance sales for their respective territories. Akash finds Ajay s leadership approach too aggressive and he also feels he is unnecessarily putting pressure on Akash s subordinates and not letting Akash deal directly with his team. Akash is finally fed up and submits his resignation. You are the HR Manager how will you conduct a coaching conversation with Akash in this scenario. (10 Marks)

3. Meghdoot Finance Ltd is the service provider for one of the leading banks in India. The sales executives are involved in selling credit cards to customers.

a. Suggest 3 ideas for recognition of successful sales executives (5 Marks)

b. Design a reward scheme for the sales executives with a view to increase credit card sales. (5 Marks)

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[email protected]
7499944378 - 8530950940