Organization behavior June 2019

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1. The manager must praise an employee in public and censure in private. Discuss this statement with the help of Albert Bandura s Social Learning Theory.

Answer: Munn N.L defines learning as "Learning is the process of having one's behavior modified, more or less permanently, by what he does and the consequences of his action, or by what he observes." Robbins (2003) defines as any relatively permanent change in behavior that occurs as a result of experience. What it implies is that learning involves the following:
A change occurs in the behaviour
Such change is relatively permanent
Some form of experience is necessary for this change in behaviour

Learning is dependent on ability i.e., existing capacity to perform the various tasks in a job and aptitude which represents capability of learning something. Ability is therefore knowledge and skills

2. The Trait theory of leadership asserts that leaders are born not made. According to these theories leaders have common personal or behavioural characteristics accounting for leadership effectiveness. Do you agree with the same? Support your answer with proper justification for the same. Conclude by expressing which theory explains leadership the best.

Answer: According to Koontz and O Donnell Leadership is the process of influencing others towards the accomplishment of the goal. It is the ability of a manager to induce subordinates to work with zeal and confidence .

There are certain characteristics of leadership which help us in understanding leadership.
Leadership is a process of influence.
Leadership is related to a situation. The ability of a leader is determined by his skills or capacity to handle a situation to allow his subordinates to work with freedom and independence.
Leadership is a function of stimulation. A leader should set attainable goals and inspire people in such a manner that individuals and organizational goals do not contradict each other.
Leadership gives an experience of helping others in attaining their common objective. It gives a sense of identification and recognition to the people.
There should be the existence of followers, because it is a two way relationship which may involve psychological or

3. Karan is an HR Manager and his team comprises of 6 members excluding him. Everyone in his team has extremely congenial relations to the extent that during brainstorming session they blatantly support each other. Though it is a sign of a close knit team but Karan feels that this kind of extreme harmony is killing the creativity of the team. Karan wants some kind of spur in the team s creativity. Karan is in a dilemma.
a. Suggest any two methods of stimulating functional conflict in Karan s team.
b. In case the conflict becomes dysfunctional, also suggest two methods through which Karan can manage the same (dysfunctional conflict).

Answer: a) Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes, beliefs, values or needs. It can also originate from past rivalries and personality differences. Other causes of conflict include trying to negotiate before the timing is right or before needed information is available. Conflict is not always negative. In fact, it can be healthy when effectively managed. Healthy conflict can lead to.
Growth and innovation
New ways of thinking
Additional management options
High productivity.

In an organization, conflict can have many forms and there can be various sources of conflict. If it is not managed properly and on time it can destroy the whole organization.

Functional and constructive forms of conflict support the goals of the group and improve its performance. Task conflict relates to the content and goals of the work. Low-to-moderate levels of task conflict are functional and consistently demonstrate a positive effect on group performance because it stimulates discussion, improving group performance.The functional conflict is helpful in the achievement of the goals of a group as it aids in
Analytical thinking: During

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