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SAP QM ( Quality Management )::
It is a method of ensuring all the activities necessary of design, develop and implement a product or service is effective and efficient, with respect to the system and its performance. The SAP QM module supports tasks associated with quality planning, quality inspection and quality control throughout an enterprise.
• It sets the specifications for quality and standard testing procedures, controls the creation of quality certificates and manages notifications related to quality.
• It also stores the quality data for raw materials, goods-in-process and finished goods.
The QM application supports tasks associated with quality planning, quality inspection and quality control .The companies can use the complaint management for achieving the quality goals.
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