Hotel Front Office Software Winsar Info

The front office system is considered to be both the first and last point of contact with a guest arriving at the property. This system needs to be both intuitive and informative where staff are empowered with the right tools and systems to provide the guest an experience second to none. WINHMS is benchmarked with the best-of-class products in the industry and offers comprehensive product functionality.

Reservation module smartly handles all Client Reservations, Room Tariffs, Corporate discounted Tariffs, Tariff in foreign currency and Plan Sales.

Reservation with room blocking can be done straight from Tape Chart by selecting the available dates.

Supports Registration card printing for the Reservation or while Check In.

Supports reservation advance with auto transfer during Guest Check-In. Supports cancellation of advance with retention charges.

Ensures smart handling of Guest by providing vital information like Previous Guest complaints, Suggestions, Hotel comments, Guest previous visits statistics and information at the time of Reservation and Check-In.

Auto allocation of least used rooms ensures proper uniform usage of all rooms.

Supports split bill, auto split, summary bill, and settlement by foreign currencies.

Allows Corporate discounted Tariffs, Member discounted Tariffs and Guest discounted Tariffs. Supports various Rate types and Packages.

Tape Chart gives you a view of room status and availability over any period of time. This enables you to optimize your occupancy by spotting holes in your room allocation.

Guest History is maintained for each Guest with Guest information, spend pattern, preferences, etc. Send Birthday and Anniversary greeting emails. Provides previous visits details with spend pattern, and allows you to drill down up to Guest Bill.

Checkout can be made in few keystrokes, and provides you the flexibility of amount splitting, bill splitting and summary bill. Supports various settlement modes including foreign currency.

Supports Miscellaneous Sales that are not connected to Guest, and Charges can be made in Foreign Currency.

Night Audit highlights all FO/POS pending bills, pending KOT, overdue departure, and non-posting of room charges. At the end of night audit, posting is made automatically from Front Office to Accounting System.

Company History provides details of volume of business, each person who stayed, details about their stay and total revenues.

System provides Audit reports for Reservation Amend, In House Guest Amend, Bill reprint, amend Guest Stay, and Cashier audit.

Flash screen (dashboard) is provided to view on a single screen room position, In House Guest, departure Guest, user preferred menu screen, etc.

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