Sales force Administration CRM training

Course Outline: Administration Essentials(ADM201) Topic Objective
Getting Around the App
Data model and navigation
Help & Training

Setting Up the User Interface
Setting up the UI and search options

Getting Your Organization Ready for Users
Setting up the Company Profile
Configuring the UI
Configuring search settings

Setting Up and Managing Users
Managing user profiles
Managing users
Troubleshooting login issues

Security and Data Access
Restricting logins
Determining Object access
Setting up Record access
Creating a Role Hierarchy
Dealing with Record access exceptions
Managing field-level security

Customization: Fields
Administrating standard Fields
Creating new custom Fields
Creating selection Fields: Picklists and Lookups
Creating Formula Fields
Working with Page Layouts
Working with Record Types and business processes
Maintaining data quality

Managing Data
Import Wizards
Data loader
Mass transfer
Backing up data
Mass delete and the Recycle Bin

Reports and Dashboards
Running and modifying reports
Creating new reports with the Report Builder
Working with Report Filters
Summarizing with Formulas and Visual Summaries
Printing, exporting, and emailing reports
Building dashboards

Automation
Workflow rules
Lead and case automation

Courses Offerings

Android
Cognos 8 BI
Cognos TM 1
Data Stage
DB2 DBA
Dot Net
DAC
Hyperion Essbase , Planning
IBM Lotus Notes (Development)
IBM Lotus Notes Domino Server Administration
IBM Message Broker
IBM MQ Series
IBM Web Sphere Application Server Administration (WAS)
IBM WAS Portal server Development
Informatica
Java/J2EE
MicroSoft .NET Technologies (VB.NET, C#, ASP.NET)
Microstrategy
MicroSoft Business Intelligence
MicroSoft Dynamics CRM
OBIEE 11 g
Oracle APPS HRMS
Oracle APPS SCM
Oracle APPS Financial
Oracle APPS Technical
Oracle BI Apps
Oracle BI Publisher
Oracle DBA
Oracle Fusion SOA , B2B,
Oracle SQL , PL SQL
PHP
SAP SD & BO & ABAP
SharePoint Server 2010
Siebel CRM , EAI, E-Scripting
SQL Server DBA
Springs and Hibernate
Testing Tools - QTP, QC, Load Runner, Selenium
TIBCO BW, BE, CIM, TIBCO I Process
WCF, WPF, LINQ, AJAX, SILVER LIGHT
Webmethods
Webservices , SOAP ( JAVA)

Visit www.futurepointtech.com for course curriculum
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call 91 9247765590