| Course Call Center Training/BPO Training | You are Offering Professional Course | Locality Sushant Lok I |
On popular demand and request, we are organizing a 3 day 'Train The Trainer' Certification Workshop at Gurgaon, Haryana.
Dates: 28th, 29th and 30th August' 15
Location: Gurgaon, Haryana
Call: 9810114384 or email: [email protected] for enquiries and registrations
Who to attend:
Existing Trainers who want to hone their training skills and get certified
Aspiring Trainers looking to learn the intricacies of training as an occupation
Objectives:
Learn the various facets of training
Differentiate between teaching and training
Understand the adult learning methodology of training
Understand the training cycle
Understand the importance of the elements of the training cycle
Learn how to design modules
Practice and learn the techniques to engage the audience
Making training fun and lively
Understanding and practicing training delivery
Importance of ice breaker, humor and activities in training
Evaluating the training effectiveness and ascertaining the ROI