AMDocs CRM Billing Online Training Ecorptrainings

AMDocs CRM Billing Online Training Ecorptrainings in Hyderabad in India.

Amdocs Billing Care is the Web-based front office application used by contact center agents to create and maintain customer accounts, manage their services, and handle customer issues. It is designed to operate as the front-end application to customer-related activities supported by Amdocs Charging and other Amdocs products. Amdocs Billing Care's architecture and functionality is based on Amdocs CRM, the leading CRM product in the telecom sector with more than 100 telecom installations worldwide.

Course Content
Introduction to Amdocs CRM 8.1 Data Model
Changes to ABP Tables
New Changes in Clarify View
CIH Concepts
Introduction to Amdocs Smart Client Architecture
Introduction to Amdocs Smart Client Framework 8.2
Form Controls
Form Actions
Introduction to Amdocs CRM backend
Introduction to Server Architecture
Knowing Beans, Xbeans, Worker Beans, Save Beans and Load Beans
Introduction to Amdocs Configurator
Introduction to Amdocs Smart Client designer
Smart Client hands-on exercises
Introduction to CRM Upgrade
Upgrade Path
Upgrade Steps