Iconwave offers Cable TV Management Software

ICONCCRM Software with end-to-end Cable TV solution of Billing, CAS and Customer Ticketing, which include the Subscriber, Customer, LCO management.

ICONCCRM has been developed to address the core business needs of MSO's and Cable TV Operators. It's branded and very user-friendly software. Our application performance gives high enrich experience to the users.

Key Features
LCO Management
Branch Management
Subscriber Management
Customized Dashboards with Rich Graphs and Text Reports
Admin Users along with Customized Roles & Privileges
STB Management
Multiple TV's Management for Single Customer
Area, Colony, Building Management
Alacarte wise
Complaints Management (Complete Workflow)
Leads Management (Complete Workflow)
Mass Outage Management (Complete Workflow)
Invoice Reports
Service Tax Reports
Documents Upload (CAF, Address Proof, Identity Proof etc..)
Multiple CAS Integration
Multiple Payment Gateway Integration
Customized User Self Care Portal
Customized Employee Collection Mobile APP
Customized User Mobile APP