Salesforce Admin and Development Online training Support

Salesforce SFDC Realtime online training, job & interview support, Corporate training by hands-on Experts

Salesforce Training will help to Get hands-on expertise in developing and managing apps for core administrative features of CRM using Salesforce. This course is designed to ensure that you learn and masters the concepts like analytics and customization apps, Salesforce AppExchange, Salesforce Lightning App Builder, Salesforce Service Cloud, Salesforce Reports & Dashboard.

FOR FREE DEMO contact :
Email : [email protected]
Phone/WhatsApp : +91-(850) 012-2107
USA Number : 214-628-3894
Gtalk : [email protected]
Blog: http://apex-it-online-trainings.blogspot.in
Website: www.apex-online-it-trainings.com

SFDC Interview Questions and Answers, Recorded Video Sessions, Materials, Mock Interviews,Assignments Will be provided

SALESFORCE CRM COURSE AGENDA
(the course content can be modified as per your requirements):

Salesforce Admin

Introduction
Introduction to Cloud Computing
What is Cloud Computing
Advantages
Layers Client, Application(Software as a Service (SaaS)), Platform (platform as a service (PaaS)), InfraStructure(infrastructure as a service (IaaS)), Server
Deployment Models Public cloudm Community Cloud, Hybrid Cloud, Private Cloud
Introduction to Salesforce Admin
What is Salesforce Admin.com
Advantages
Products and Services
Customer Relationship Management(CRM) Salesforce Admin CRM and other CRM
The Sales Cloud
The Service Cloud
Force.com Platform
Chatter
AppExchange
Configuration
Web services
Mobile support

Introduction to Force.com Platform
Registering Developer Edition with Salesforce Admin.com
Standard applications
Standard Tabs
Standard Objects and relationships, Links
Setup page Personal Setup, Application Setup and Administration Setup

Personal Setup
Personal Information
Change Password
Reset my security Token
Change My Display
Grant Login Access
Calendar Access
Reminders
Email Settings

Designing Applications on Force.com I
Creating new application
Creating Custom objects
Creating Tabs Custom Tabs, Web tabs
Adding text ,Currency,Checkbox,Date fields
Creating Picklists
Field Dependencies

Designing Applications on Force.com II
Encrypted fields, field help, and field history tracking
Use master detail, lookup, and many-to-many Relationships
Custom button and links Creation
Rollup Summary field

Designing Applications on Force.com III
Develop custom formulas
Use the vlookup, regex, ischanged, isnew, and priorvalue functions to build business processes
Validation Rules Creating rule by applying formulas
Payelayouts Payelayout Editor,Grouping fields into New Section, adding spece between Fields, Editing Field properties
Search Layouts

Designing Applications on Force.com IV
Workflows
Introducing Workflow Rules and work flow actions
Email Alerts Email templates
Tasks
Field Updates Queues and Time Dependent Workflow Actions

Designing Applications on Force.com V
Creating an approval Process
Create an Email template for approvals
Create an Approval Process
Create a Custom Profile
Create User
Test the Approval Process

Reports
Introducing Reports and Custom Reports
Create a tabular Report
Create a Summary Report Adding Summary fields and adding Columns and Filters
Create Matrix Report
Exporting Reports
Dashboards Creating and Editing Dashboards, Adding Dashboard SnapShots to Home Page, Creating Additional Reports
Creating Custom Report Types

Sharing and Security data I
Creating User Accounts
Controlling Access to Data
Controlling Access to Objects
Introducing Profiles
Standard Profiles
Custom Profiles
Controlling Access to Fields
Introducing Filed Level Security
Accessing Field-Level Security Settings

Sharing and Security data II
Controlling Access to Records
Introducing Organization-Wide Defaults
Introducing Role Hierarchies
Company Roles and Profiles
Sharing Rules
Manual Sharing

Sharing and Security data III
Displaying Field values and Page Layouts according to Profiles
Overriding Sharing with Object Level Permissions
Administration Groups Managing Groups(Public and Personal)

Sharing and Security data IV
Login History
Password Policies
User session Settings
Set Trusted Ip range

Administration Setup Mobile, Desktop and Email administration
Mobile Administration:
Configuring Mobile user
User Settings
Desktop Administration:
Configuring for outlook
Offline Briefcase configuration
Email Administration
Testing Deliverability
Deliverability Settings
Setting Organization-Wide addresses
Compliance BCC
Setting Enail Footers

Company Profile and Monitoring
Editing Company Information
Settings Fiscal Year
Settings Business Hours and Holis
Language Settings
Debug Logs
Email Log files

Managing data I
Importing data to Salesforce Admin.com from external Sources
Import Custom objects
Data Export
Mass Transfer Records
Mass Delete Records
Mass Trnasfer Approval
Mass Update addresses

Managing data II
Data Loader
Data loader Overview
When to use Data Loader
Installing and Configuraing dayta Loader
Use Data Loader to create mapping files and upsert data
Running Batch Processes
Command Line Quick start

Salesforce Development

Overview of Apex
Apex Language basics
Variables
Operators
Arrays and Collections
Control Logic
Understanding Governor Limits

Database Integration in Apex
Database Records as objects
Database Queries SOQL(Query results, Relationships, Filtering)
Persisting Database Records DML(Insert, Update, Upsert, Delete, UnDelete
Database Triggers Trigger Definition, Batch Processing, Error Handling, Governor Limits)
Database Security in Apex

Debugging and Testing
Debugging
Viewing Logs
Logging
Handling Uncaught Exceptions
Understanding Execution Governors and Limits
Using Governor Limit Email Warnings
Testing
Understanding Testing in Apex
Why Test Apex?
What to Test in Apex
Unit Testing Apex
Isolation of Test Data from OrganizationData in Unit Tests
Using the runAs Method
Using Limits, startTest, and stopTest
Adding SOSL Queries to Unit Tests
Running Unit Test Methods
Testing Best Practices
Testing Example

Advanced Business Logic I
SOQL
Inner and Outer Join
Semi- Join and Anti Join
Multi- Select Picklists
Transaction Processing
DML Databasse Methods
points
Record Locking

Designing Advanced Business Logic II
Apex Managed Sharing
Sharing Objects
Creating Sharing Rules in Apex
Sending and Receiving Email
Sending Email SingleEmailMessage, SingleEmailMessage with Template and MassEmailMessage
Receiving Email
Dynamic Apex Dynamic Database queries, Schema Meta data

Introduction to Visualforce I
Introducing Visualforce and the MVC model
VisualForce Controllers
Standard Controller
Associating a Standard Controllerwith a Visualforce Page
Accessing Data with a Standard Controller
Using Standard Controller Actions
Validation Rules and Standard Controllers
Styling Pages that Use Standard Controllers
Checking for Object Accessibility
Standard List Controller
Associating a Standard List Controller with a Visualforce Page
Accessing Data with List Controllers
Using Standard List Controller Actions
Pagination with a List Controller
Using List Views with Standard List Controllers
Editing Records with List Controllers
Custom Controller
Controller Extensions

Introduction to visualForce II
View Components
View Component Basics
Data Components
Action Components
Force.com Styles Components
Force.com User Interface Components
Using Static Resources
Creating a Static Resource
Referencing a Static Resource in Visualforce Markup

Introduction to visualForce II
Visualforce and the Native user Interface
Standard Pages
Standard Buttons
Page layouts
Custom buttons and links
Custom tabs
VisualForce in Production
Security
Error Handling
Governor Limits
Unit tests
Overriding Buttons, Links,and Tabs with Visualforce
Overriding Tabs Using a Standard ListController
Defining Custom Buttons and Links for Visualforce
Adding Custom List Buttons using StandardList Controllers
Displaying Record Types