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Enterprise Resource Planning
1. You are a consultant to the business critical Enterprise System being implemented in Bharat Industries engaged in manufacture and sales of pharmaceutical products in India with the turnover of 2000 crores. It has four manufacturing plants and twenty five warehouses across India. The management has approached you for your expertise to ensure the successful implementation of the Enterprise System (ERP system). As a consultant to this company, what is your role as a consultant and how will you ensure the management need of successful implementation of ERP system is met? What is the most important advice you will bear in mind to keep the budget and cost under control?
2. Merawala Bank has nearly 300 distinct products and services, and many of their business customers use a number of those products which means customers are working with different people in the bank. It has over 100 branches in India, mainly in urban and semi urban markets. Its total staff strength is more than 2000 and its customer base is large (on an average more than 10000 in each branch). In order to provide a seamless customer experience, Merawala Bank plans to implement an ERP package to make sure its employees are connected to each other not only across its regions but also across different lines of business. The wrong implementation of an ERP package can put an organization out of business. Thus implementing it correctly plays a pivotal role in ensuring that the budget and time are not exceeded. You are the IT project head of Merawala Bank. Describe the steps you will carry out in implementing the right ERP solution encompassing all the steps from need identification to post implementation of the package.
3. FitYo Company (FYC) offers a wide variety of yogurt, as well as other related health products. Their company s products continually compete with other companies products for shelf space and sales. Currently, FYC s employees perform every business task by either passing paper, or calling each other on the telephone. As with standard , traditional business processes, there are usually traditional company structures that back up those processes. FYC s structure contains a Corporate HQ (CHQ), distributed processing plants, distributed sales regions, and a centralized marketing group. The use of slow business processes, and subsequent slow data communication has affected the orders for yogurt and the other health products. Sales representatives write up hard-copy tickets to place orders through the mail or by fax. Twenty workers at CHQ open, sort, and enter 500,000 ticket orders per week into the system. This information is transmitted daily from the Central Marketing Facility to a minicomputer at each of FitYo s processing sites. This daily order specifies the total yogurt and yogurt demand for each processing center. The processing center then produces the amount and type of yogurt and related health products ordered and ships out the orders. Shipping managers at the processing centers assign the shipments to various transportation carriers, who deliver the product to receiving warehouses located in the regions. Some sales representatives have more than eighty customers. FYC has been struggling lately to deal with the competition because of the old school methods of performing day-to-day tasks and activities.
a. Discuss how an ERP package will help the organization to deal with competition.
b. Elaborate on any two modules that FitYo Company must implement to streamline its operations.
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