Inbound and Outbound Call Center Software Solution

Intalk.io is an Omnichannel Customer Interaction Platform, designed & developed by Agami Tech Pvt. Ltd. intalk.io unifies all business communication channels voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With its cloud contact center capabilities, you can run a contact center on-cloud with agents connected from home. It has in-built Chatbot platform that can automate lead generation, service responses and enhance CX.
intalk.io is trusted by 300+ customers, 12+ business verticals with presence in 15+ countries.

INTALK.IO PRODUCT OVERVIEW

- Inbound Call Center Software

- Outbound Dialer

- Intelligent IVR

- Call Quality Management

- Call Center Reports & Analytics

What is intalk.io generally used for?
Customer Service
Outbound Collections
Helplines - Government, Healthcare
Grievance & Helpdesk Management
Call Center Solution
BPO Operations