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Having good communication skills in the workplace is all about being able to convey information to people clearly and simply, in a way that means things are understood and get done. It’s about transmitting and receiving messages clearly, and being able to read your audience. It means you can do things like give and understand instructions, learn new things, make requests, ask questions and convey information with ease.

It also means that you can adapt yourself to new and different situations, read the behavior of other people, compromise to reach agreement, and avoid and resolve conflict. In fact, a large part of good communication is about being empathic, so you can understand how others will interpret your words and behavior. And don’t forget that communication is a two-way street, so being a good listener is vital.
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