NMIMS JUNE 2020Walter and Gordon model

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Course: World Class Operations

Internal Assignment Applicable for June 2020 Examination

1. What are the sources of environmental pollution? Explain with a suitable case

(10 Marks)

xix QFD is believed to be beneficial for implementing world class standards in operations. Do you believe this? If yes justify your answer with examples.
(10 Marks)
. a. You are the operations manager of the big manufacturing unit. You have been asked by the Chief Operating Officer of the firm to prepare a white paper on Benchmarking for
the firm. In this regard explain the different types of Benchmarking. (5 Marks)

xxi. b. You are the operations manager of the big manufacturing unit. You have been asked by the Chief Operating Officer of the firm to prepare a white paper on Benchmarking for

the firm. In this regard explain the process of Benchmarking. (5 Marks)
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